Can I share a room?
All our bedrooms are single rooms for individual occupancy – there is no option for shared rooms
Are ensuite rooms available?
Bathrooms are shared by floor – about 2 bathrooms per 7 people.
Is there 24 hour access?
For safety reasons, access to the residence is restricted after 11:30pm on weekdays (Sun-Thurs) and after 1:00am on the weekend (Friday and Saturday). The management team is happy to accommodate a resident arriving outside these times for a legitimate reason. If you are staying overnight elsewhere, please let the management team know so that the receptionist doesn’t wait up for you, and we are not concerned for your safety.
Do you have WiFi?
Yes, there is a free Wi-Fi connection throughout the house. There are Access Points in each floor and the bandwidth in the rooms depends how close you are to the AP. In average we have a bandwidth of between 25 Mbps to 69 to download and 8.75 Mbps to 15.90 to upload. The main library and study rooms have a very fast Wi-fi.
Do I have limit in the number of devices I can connect to WiFi or on the data I can use?
We expect all residents to be considerable of the others when using the WiFi, specially when downloading large files. The management reserves the right to warn a resident if using excessive data in prejudice of the others.
Does everyone have to attend all the activities?
All activities of a cultural, social, and spiritual nature are optional, though we encourage you to take part, in order to build friendships and a community atmosphere.
Where can I keep my bike?
We have a secure bike shed.
Are there laundry facilities?
The fees include a weekly laundry service. There is also a laundry room with a coin operated washing machine, dryer, sink and drainer.
Do I need to bring my own towels and bedding?
The residence provides all towels and bedding. However, if you want to, you are welcome to bring and use your own.
Which meals are provided?
We provide breakfast and dinner from Monday to Friday, and breakfast, lunch and dinner at the weekend.
Do you accommodate specialist diets?
We are happy to accommodate any diet required for medical reasons. Please check with the management team if you have any other dietary requirements.
What happens if I have a class or activity at dinner time?
We offer a limited number of late dinners from Monday to Friday. You will need to add your name to the late dinner list, and the kitchen staff will plate your meal and leave it in the fridge for your return.
Can I opt out of meals?
No, the meals are all part of the package. Meals together contribute to Ashwell’s family atmosphere, and also save residents time and money.